1. Is your website legal?
Yes, SDTdoll.com is a legal and trusted website. It is the second website under the reputable SexDollTorso.com brand. We offer the same reliable shopping experience. If you’re already familiar with SexDollTorso.com, rest assured that you can expect the same high standards with us. If you’re still unsure, consider joining our Discord community to see how others evaluate our service and products: https://discord.gg/xG3hNEKUDr .
2. What will my credit card statement display after payment?
We process payments through PayPal. Your credit card statement will reflect a transaction via PayPal without disclosing specific product details. However, your PayPal account will show the item name. If you need further discretion on your PayPal account, please email us at info@sdtdoll.com, and we can arrange for a generic product description on the PayPal statement.
3. Can I send my package to a FedEx/UPS station?
Yes, you can. Simply call your local FedEx or UPS station and provide them with your package tracking number before delivery. They will assist you in holding your package at their location for pickup at your convenience. Most post offices will keep your parcel from 3 to 5 days upon collection, depending on the Post Office. Delivering your package to your local post office protects it from theft and weather damage and ensures that it will be ready for you to pick it up when it is most convenient for you.
This is to comply with UPS/FedEx regulations and facilitate your package’s seamless collection. When you go to collect your package, UPS/FedEx requires you to show a government-issued photo ID. It is essential that the name on your ID card matches the name specified on your package. This is a standard procedure required by UPS/FedEx to verify the recipient’s identity and safeguard your items. So please ensure you fill in your real name on your government-issued photo ID card as your shipping address when placing an order.
UPS
Please use UPS My Choice to request a hold on your deliveries in the UPS location before the courier delivers your package to your house. Please check it here: https://www.ups.com/us/en/support/tracking-support/change-delivery-options.page
FedEx
Once the package is shipped, you can use the FedEx Delivery Manager to request that your package be held at a local FedEx location. You can pick it up at your convenience within their holding period. Please visit the FedEx website (https://www.fedex.com/en-us/delivery-manager.html) or contact their customer service for more details on how to set this up. For more detailed information on this service, you can visit the following FedEx pages:
https://www.fedex.com/en-us/delivery-manager.html
https://www.fedex.com/en-us/shipping/hold-at-location.html
https://www.fedex.com/en-us/delivery-manager/vacation-hold.html
4. Can I purchase with a credit card?
Absolutely! You can use your credit card to make purchases on our site. For detailed information on payment options, please refer to the payment page on our website: https://www.sdtdoll.com/payment/
5. Does your package use discreet packaging?
We emphasize customer privacy, hence all packages are discreetly packaged. Your order will first be sealed in transparent bags and then placed in nondescript brown cardboard boxes. There is no branding, logos, or product description on the outer layer, ensuring it looks like any regular package. This lets you dispose of or recycle the packaging without any potential privacy concerns.
6. Can I use installment payments?
Yes, we support installment payments via PayPal Pay Later. This option requires you to have a PayPal account and meet specific conditions set by PayPal. This service offers two plans:
Pay in 4: This plan allows you to split your payment into four equal, interest-free installments.
Pay Monthly: Offers you the flexibility to spread the cost over 6, 12, or 24 months.
For more information on PayPal Pay Later, visit the PayPal official website: https://www.paypal.com/us/digital-wallet/ways-to-pay/buy-now-pay-later .
We hope this FAQ provides you with the information needed to enjoy a seamless shopping experience at SDTdoll.com. Should you have any further questions, please don’t hesitate to contact us at info@sdtdoll.com .